What We Collect and Why We Collect It
When you open an account, we collect your name, contact details, date of birth and the payment method you link — whether that is JazzCash, Easypaisa or a Raast-enabled bank account. This information is needed to verify your identity, process your deposits and cashouts, and keep
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your account secure. We also log device type, browser and session data to detect unusual access patterns and protect your wallet. If you reach our support team, the conversation record is stored so we can follow up accurately. We do not sell your personal information to
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advertisers or unrelated third parties. Data shared with payment processors — such as the transaction reference generated when you send via Easypaisa or Raast — is limited to what those processors need to complete the transfer. Where local law in Pakistan requires us to retain certain
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records, we comply; where it does not, we delete data once it is no longer needed for your active account. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.